Frequently Asked Questions
About Our Products
Are your products really preservative-free?
Yes, 100%. We use no preservatives, additives, or artificial anything. Our fruits are dehydrated naturally — the drying process itself removes moisture, which is what keeps them shelf-stable. The only ingredient in every product is the fruit itself.
Is there any added sugar?
Absolutely not. The sweetness you taste is entirely natural — it comes from the fruit concentrating during the drying process. No sugar, no sweeteners, no syrups.
Are your products vegan and gluten-free?
Yes to both. Our products contain only fruit and are suitable for vegan, gluten-free, and most allergy-conscious diets.
Where are your products made?
fruiitiva is proudly made in Pakistan 🇵🇰. We source quality fruit and pack everything fresh to order.
Shelf Life & Storage
How long do dehydrated fruits last?
When stored properly, our products last 6–12 months. Once opened, we recommend consuming within 4–6 weeks for the best taste and texture.
How should I store them?
Keep them in a cool, dry place away from direct sunlight. After opening, reseal the pack tightly or transfer to an airtight container.
Do they need to be refrigerated?
No refrigeration needed. Room temperature is fine as long as the pack is sealed and away from heat or humidity.
Ordering & Delivery
How long does delivery take?
We typically dispatch within 1–2 business days. Most orders within major cities arrive in 2–4 business days.
What payment methods do you accept?
We accept credit/debit cards, Easypaisa, JazzCash, and cash on delivery where available.
Can I return a product?
If you receive a damaged or incorrect item, contact us within 48 hours and we'll make it right. For food safety reasons we cannot accept returns on opened packs.
How do I contact you?
Fastest way is via WhatsApp. You can also email fruiitivastore@gmail.com and we'll reply within 24 hours.
Health & Nutrition
Are dehydrated fruits healthy?
Yes — dehydrated fruit retains most vitamins, minerals, and fibre of fresh fruit. Nutrients are more concentrated per gram. A much healthier snack alternative to chips or biscuits.
Are they suitable for children?
Yes! Our fruits make excellent school snacks — natural, portable, and no mess. Banana slices are especially popular with kids.